Shipping Policy

Shipping Costs

• Most items over $50 ship free using ground shipping within the continental USA. Some exceptions exist depending on total size of package (example: ski poles, bikes, kayaks, etc).
• Items under $50 will be charged $9.99 for ground service. Please contact us if you have additional questions.

Signature Deliveries

• Larger items like skis, snowboards, bikes, kayaks, etc. require signature confirmation upon delivery. You must contact the specific shipping carrier to reroute the item or release the delivery.
• All orders over $400 require a signature upon delivery. To release a package without signature, you will need to contact the carrier.

3 Day Shipping

• 3 Day Shipping is business day and does not include the time it may take to source items from other stores for shipment. Delivery dates are not guaranteed and we are unable to expedite shipping after it has been picked up by the carrier.
• Items do not ship on weekends or holidays. Once the package is in transit with the carrier, all shipping and tracking information must be accessed on the carrier's website. Packages can not be rerouted or expedited once in transit.

Lost, Damaged, or Stolen Items

• At Equipe Sport, we do everything we can to make sure your package is protected and delivered to you safely.
• However, we are unable to guarantee reimbursement for lost, stolen, or damaged orders. The best and only way to guarantee reimbursement and protect your packages is by adding Route Package Protection and Insurance at checkout.
• Please learn more about Route below. Purchasing Route Insurance is the only guarantee for reimbursement of lost, damaged, or stolen items.
• Items purchased without Route Protection undergo a claims process with the select shipping carrier that can take up to 30 business days and reimbursement is not guaranteed.